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Supervision of Visitors

At Chingford House Nursery the staff understand and accept their duty to protect children and to keep them safe. There are many ways in which we can do this. One way is to ensure that we know who is in the building at all times and the reason for them being there.


Visitors that come to Chingford House Nursery are able to visit if they have contacted the nursery for an appointment; anyone who arrives without having pre-booked may be refused entry and given an opportunity to make an appointment for another day.


Visitors will be required to sign in the visitors’ book outlining the reason for their visit and their arrival time. Professionals such as Ofsted, Speech & Language Therapists etc. are expected to make arrangements prior to their visit and will need to show their identification on arrival.


Visitors will be informed that they cannot use mobile phones or cameras whilst they are in any of the rooms or in the vicinity of the children, this is to safeguard the children and to protect their privacy.


We have maintained some Covid protocols so prospective parents will only be shown the outdoor play area and the room specific to their child’s age (not the whole nursery). Parents will be accompanied at all times, and staff will not leave children unattended in the sole presence of a parent (even to collect documentation). In terms of Ofsted or Speech Therapists, they may meet with children, but in the presence of staff.

Visitors are asked to wait in the lobby until they can be accompanied to a specific room or until a specific member of staff comes to see them. Visitors are asked not to open the front door to other visitors so that we can ensure the safety and security of all users.


It is important that staff are confident in challenging unknown visitors; we hope that visitors can understand our need to keep the children and staff safe; any abuse, harassment or any sign of aggression will result in the person being asked to leave and, where necessary, the Police being called.


Statement created by: Yolande Farrell, Manager

Signed off by: Zarkar Akhtar, Owner

Date: October 2022

Date of next review: October 2024

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